Identification

Title

From vision to evaluation: A metrics framework for the ACCESS allocations service

Abstract

The Allocations Service for the Advanced Cyberinfrastructure Coordination Ecosystem: Services & Support (ACCESS) program is charged with accepting, reviewing, and processing researchers' requests to use resources that are integrated into the ACCESS ecosystem. We present as a case study the metrics framework used to evaluate the Allocations Service project, a metrics framework that aligns with the project's goals and identifies key performance indicators (KPIs). Several of our top-level KPIs reflect complex concepts and are composite measures built from suites of metrics compiled from two primary sources: a well-instrumented allocations and accounting system and an annual survey of the ACCESS researcher community. This approach allows us to describe and measure complex concepts such as "democratization" and "ecosystem access time" in a quantitative manner and to target improvements to project activities. The metrics framework is augmented by metrics to measure the performance of the project team, to describe general ecosystem and allocations activity, and to capture publications from the researcher community. We used this framework to gather and present data as part of the ACCESS Allocations Service first annual NSF panel review. The metrics were largely successful at communicating our progress, but we also encountered a few unexpected technical issues with the data and calculations themselves, which we are continuing to refine. Presented here as a case study, this approach to a metrics framework for the Allocations Service has proved valuable in complementing more subjective descriptions of the project, its accomplishments, and progress toward our goals.

Resource type

document

Resource locator

Unique resource identifier

code

https://n2t.org/ark:/85065/d7xg9wb0

codeSpace

Dataset language

eng

Spatial reference system

code identifying the spatial reference system

Classification of spatial data and services

Topic category

geoscientificInformation

Keywords

Keyword set

keyword value

Text

originating controlled vocabulary

title

Resource Type

reference date

date type

publication

effective date

2016-01-01T00:00:00Z

Geographic location

West bounding longitude

East bounding longitude

North bounding latitude

South bounding latitude

Temporal reference

Temporal extent

Begin position

End position

Dataset reference date

date type

publication

effective date

2024-04-25T00:00:00Z

Frequency of update

Quality and validity

Lineage

Conformity

Data format

name of format

version of format

Constraints related to access and use

Constraint set

Use constraints

Limitations on public access

None

Responsible organisations

Responsible party

contact position

OpenSky Support

organisation name

UCAR/NCAR - Library

full postal address

PO Box 3000

Boulder

80307-3000

email address

opensky@ucar.edu

web address

http://opensky.ucar.edu/

name: homepage

responsible party role

pointOfContact

Metadata on metadata

Metadata point of contact